Front Desk - Membership Services
YMCA of Orange County Newport Beach, CA
YMCA of Orange County Newport Beach, CA
2 weeks ago
See who YMCA of Orange County has hired for this role
YMCA of Orange County Newport Beach, CA
2 weeks ago
- Report this job
Responsible for generating prospects, converting program members, communicating with all members (current & prospective) in a highly professional manner, selling & retaining memberships, answering the telephone, maintaining the database and various clerical tasks assigned such as communication of programs, registration assistance, and general customer service functions. Is also responsible for supporting membership growth and retention through activities to achieve strategic goals and provide outstanding customer service.
Responsibilities/Duties
- Conduct interviews and facility tours with prospective members to promote, the goal of increasing
- new membership enrollments.
- Engage members and manage and monitor recruitment and retention tracking and reporting.
- Identify, track and follow-up consistently with prospective members via branch promotions,
- software reports, internal/external messaging etc.
- Generate new prospective members through collaboration with Program Director and marketing
- department.
- Handle all new/follow up phone calls regarding facility membership promptly and in a professional
- courteous manner.
- Perform member relations duties including handling complaints and inquiries, processing new
- memberships and monthly fee payments.
- Follow check-in and service procedures.
- Follow cash management and receipting procedures.
- Handle telephone reception.
- Handle enrollments and payments.
- Perform computer data entry and retrieval (input registrations, update rosters).
- Maintain the Service Desk in a neat, clean and well-organized fashion.
- Stock work areas with forms and stationary supplies.
- Wash, dry, fold, and restock towels at Branches where applicable.
- Be proactive with information and knowledge of all program information and changes.
- Keep the front lobby area clean and tidy light custodial duties.
- Follow and enforce safety standards and other policies and procedures.
- Perform other duties as assigned.
Minimum QualificationsThe following are the minimum qualifications which an individual needs in order to successfully perform the duties & responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location.
Education & Certification
- H.S. diploma or equivalent required.
- 1-3 years experience in sales, marketing, customer service or related field preferred. First Aid and CPR certifications required.
Experience & Background
- Knowledge of customer service
- Excellent communication skills
- PC ability required
- YMCA membership or operations experience preferred
BenefitsThe YMCA of Orange County offers excellent benefits as part of our compensation package. Programs such as medical and dental insurance options are available for full-time staff. Program discounts, retirement, and complimentary use of YMCA facilities are offered to all employees.
The YMCA of Orange County staff are committed to teaching youth positive life skills, values and the importance of giving back. In our communities, our staff support and strengthen families by offering quality experiences that are affordable and life-enriching. Our staff encourage participation by all members of our community and create an environment where everyone aspires to be their best. Each day, we work side-by-side with others to strengthen the foundations of our communities.
Learn more about opportunities at the Y
www.ymcaoc.org/careers
Once a conditional offer is made, candidates will be subject to criminal background check, drug screen, and will be asked to provide criminal history. Criminal history will be analyzed on a case by case basis as it related to the position. YMCA of Orange County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Administrative -
Industries
Individual and Family Services
Referrals increase your chances of interviewing at YMCA of Orange County by 2x
See who you know
Get notified about new Front Desk Staff jobs in Newport Beach, CA.
Sign in to create job alert
Similar jobs
-
Ferrari Receptionist
Ferrari Receptionist
Ferrari of Newport Beach
Newport Beach, CA $17.00 - $18.00
-
Receptionist - State Farm Agent Team Member
Receptionist - State Farm Agent Team Member
State Farm Agent
Irvine, CA $26.00 - $28.00
-
Front Desk Medical Receptionist
Front Desk Medical Receptionist
Newport Center Surgical
Newport Beach, CA
-
Front Desk Associate Row House
Front Desk Associate Row House
Xponential Fitness
Lake Forest, CA
-
Front Desk Associate
Front Desk Associate
NVISION Eye Centers
Laguna Hills, CA $20.00 - $24.00
-
Receptionist
Receptionist
ModernHR, Inc.
Irvine, CA
-
Receptionist Front Desk Mental Health for Kids
Receptionist Front Desk Mental Health for Kids
Stepping Forward Counseling Center, LLC
Irvine, CA
-
Administrative Assistant (Monday - Friday 7:00 am - 4:00 pm)
Administrative Assistant (Monday - Friday 7:00 am - 4:00 pm)
Glidewell Dental
Irvine, CA $18.74 - $22.00
-
Receptionist
Receptionist
Fletcher Jones Management West
Newport Beach, CA
-
Administrative Assistant
Administrative Assistant
City of Laguna Beach
Laguna Beach, CA
-
Receptionist, Costa Mesa
Receptionist, Costa Mesa
Costa Mesa, CA $25.00 - $27.00
-
Front Desk
Front Desk
Black Angus Steakhouse
Fountain Valley, CA
-
Front Desk Membership Services Staff
Front Desk Membership Services Staff
YMCA of Orange County
Laguna Niguel, CA
-
Front Desk Associates, Sports Club Orange County
Front Desk Associates, Sports Club Orange County
Equinox Holdings Ltd
Irvine, CA
-
Receptionist/Front Desk - Burnham Benefits
Receptionist/Front Desk - Burnham Benefits
The Baldwin Group
Irvine, CA $20.00 - $25.00
-
Club Receptionist
Club Receptionist
Balboa Bay Resort
Newport Beach, CA
-
FRONT OFFICE ASSISTANT - PERINATOLOGY
FRONT OFFICE ASSISTANT - PERINATOLOGY
Hoag Health System
Irvine, CA
-
Front Desk Attendant
Front Desk Attendant
UFC GYM
Costa Mesa, CA
-
Receptionist
Receptionist
LHH
Irvine, CA $20.00 - $25.00
-
Front Office Receptionist -New Patient Coordinator
Front Office Receptionist -New Patient Coordinator
Jobot
Newport Beach, CA $55,000.00 - $65,000.00
-
Front Desk Receptionist
Front Desk Receptionist
Newport Beach, CA
-
Corporate Receptionist ($21.39 - $27.98)
Corporate Receptionist ($21.39 - $27.98)
Irvine Company
Irvine, CA $21.39 - $27.98
-
FULL TIME RECEPTIONIST/OFFICE ASSISTANT
FULL TIME RECEPTIONIST/OFFICE ASSISTANT
Theodore Robins Ford
Costa Mesa, CA
-
Front Desk Receptionist
Front Desk Receptionist
Fresh Form Draft
Santa Ana, CA $38,500.00 - $48,500.00
-
Front Office Assistant
Front Office Assistant
Costa Mesa, CA $22.00 - $24.00
-
Receptionist
Receptionist
SageView Advisory Group
Newport Beach, CA
-
Receptionist - Huntington Beach Volkswagen
Receptionist - Huntington Beach Volkswagen
McKenna Cars
Huntington Beach, CA
People also viewed
-
Front Office Assistant
Front Office Assistant
VeSync
Tustin, CA
-
Data Entry Clerk
Data Entry Clerk
Questify Fitness
Santa Ana, CA $850.00 - $1,250.00
-
Front Desk Receptionist
Front Desk Receptionist
Rezolut
Buena Park, CA $19.00 - $22.00
-
Front Desk Receptionist
Front Desk Receptionist
Summit Lending
Huntington Beach, CA $34,000.00 - $37,500.00
-
Office Administrator
Office Administrator
Bankers Life
Costa Mesa, CA
-
Project Assistant
Project Assistant
BKF Engineers
Newport Beach, CA
-
Receptionist
Receptionist
Ultimate Staffing
Irvine, CA $21.00 - $23.00
-
Front Desk / Customer Service Representative
Front Desk / Customer Service Representative
Goldfish Swim School Franchising, LLC
Laguna Woods, CA
-
Front Desk Associate
Front Desk Associate
FirstService Residential
Irvine, CA $22.00 - $23.00
-
Data Entry Clerk
Data Entry Clerk
Angela Scribe
Santa Ana, CA $47,500.00 - $56,500.00
Similar Searches
- Desk Clerk jobs 15,349 open jobs
- Front Desk Receptionist jobs 42,593 open jobs
- Guest Services Associate jobs 85,476 open jobs
- Pediatric Dentist jobs 9,284 open jobs
- Front Desk Manager jobs 19,029 open jobs
- Front Office Administrator jobs 39,930 open jobs
- Director of Christian Education jobs 164 open jobs
- Front Office Assistant jobs 44,022 open jobs
- Front Desk Attendant jobs 18,538 open jobs
- Secondary School Teacher jobs 3,878 open jobs
- Front Desk Representative jobs 70,376 open jobs
- Front Office Receptionist jobs 40,797 open jobs
- Assistant Preschool Teacher jobs 4,401 open jobs
- Professional Athlete jobs 972 open jobs
- Front End Supervisor jobs 22,945 open jobs
- Night Auditor jobs 19,105 open jobs
- Service Desk Agent jobs 52,652 open jobs
- Front Desk Supervisor jobs 4,318 open jobs
- Medical Chemist jobs 22,232 open jobs
- Restaurant Chef jobs 13,957 open jobs
- Corporate Receptionist jobs 35,044 open jobs
- Kennel Assistant jobs 7,519 open jobs
- Front Office Supervisor jobs 3,819 open jobs
- Massage Practitioner jobs 6,096 open jobs
- Pilates Instructor jobs 1,088 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More